1. Who is responsible
Waow Sàrl, Chemin de la Vuarpillière 25, 1260 Nyon, Switzerland, is responsible for the processing of personal data collected on this website. For any question or request concerning your data: info@waow.ch
This policy applies in accordance with the Swiss Federal Act on Data Protection (FADP) and, for persons located in the European Union, the General Data Protection Regulation (GDPR).
2. What data we process and why
Website visits. When you visit this website, our server automatically records technical information: IP address, date and time of the visit, pages viewed, referring website, browser and device type. This data is used to ensure the operation and security of the website. It is not used to identify you personally. Legal basis (GDPR): our legitimate interest in operating a secure website (Art. 6(1)(f) GDPR). Retention period: five weeks at most.
Newsletter. If you subscribe to our newsletter, we process your email address and the language of the website you subscribed from, together with the date and confirmation of your subscription. We use your address solely to send you information about Waow, our cruises and our destinations, in that language. You can unsubscribe at any time using the link included in every mailing. Our mailings may contain elements that show whether an email has been opened and which links have been clicked, in order to improve our newsletter. To protect the sign-up form against misuse, our server keeps an encrypted (hashed) trace of your IP address and email address for a few days. Legal basis (GDPR): your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time, and, for the protection of the form, our legitimate interest (Art. 6(1)(f) GDPR). Retention period: for as long as you are subscribed. Addresses inactive for three years are deleted.
Contact by email. If you write to us, we process the data you provide in order to answer your request. Legal basis (GDPR): our legitimate interest in answering the requests we receive, or steps taken at your request prior to entering into a contract (Art. 6(1)(b) and (f) GDPR). Retention period: as long as necessary to handle your request and follow up on the relationship.
3. Cookies and similar technologies
This website does not use cookies. It stores your language choice in your browser so that it can be displayed on your next visit. This information remains on your device and is not transmitted to us. This website does not use any advertising tracking tools.
4. Audience measurement
To measure traffic on the website, we use Umami Cloud, a service of Umami Software, Inc., San Francisco, United States. Umami does not set cookies. It records the pages viewed, the referring website, the browser, operating system and device type, the screen size, the language and the approximate location (country, region, city), and presents them to us as aggregate statistics. Your IP address is only used briefly, to derive this approximate location and an anonymous visitor identifier that changes every month; it is not stored in the statistics. Umami and its technical providers may keep IP addresses for a limited time in security logs. Legal basis (GDPR): our legitimate interest in measuring the website's audience (Art. 6(1)(f) GDPR).
5. Recipients of data
Your data is neither sold nor rented. It is accessible only to those people at Waow Sàrl who need it for their work, and to the following service providers, who process it on our behalf:
- Kreativ Media GmbH, Zurich, Switzerland: website hosting and email;
- Sendinblue SAS (Brevo), Paris, France: newsletter mailing, data hosted in the European Union;
- Umami Software, Inc., San Francisco, United States: audience measurement (see section 4).
6. Disclosure abroad
Your data is mainly processed in Switzerland and the European Union, which are recognised as providing an adequate level of protection. The audience measurement data described in section 4 is processed by Umami Software, Inc. and some of its service providers in the United States, on the basis of the European Commission's Standard Contractual Clauses, which also apply to data from Switzerland.
7. Your rights
You may at any time:
- ask what data we hold about you and obtain a copy;
- have inaccurate data corrected;
- have your data deleted, subject to legal retention obligations;
- object to processing or request that it be restricted;
- withdraw your consent, without affecting processing carried out before the withdrawal;
- receive the data you have provided to us in a commonly used format (portability).
Simply write to info@waow.ch. We may ask you to prove your identity.
You may also lodge a complaint with a data protection authority: in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC); in the European Union, the authority of your country of residence.
8. Security
We take appropriate technical and organisational measures to protect your data against loss, unauthorised access and misuse. The website is accessible exclusively via an encrypted connection (HTTPS).
9. Changes
We may amend this policy, in particular when a new service is added to the website. The version published here is authoritative.
